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‌Effective Date: October 21, 2026‌

Welcome to www.bsdtextiles.com, operated by Corporación BSD Textiles, S.A. de C.V. (hereafter referred to as “we”, “us”, or “our”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce website, purchase our premium range of home and kitchen textile products including cleaning cloths, tablecloths, table placemats, heat resistant gloves, and other related goods, or interact with our services in any capacity.

At BSD Textiles, we founded our brand around solving a real kitchen frustration: searching for cloths that truly lift grease without leaving lint behind. We are committed to gathering kitchen textiles that are soft, highly absorbent, zero-lint, durable and eco-friendly, and this same dedication to quality and trust extends to how we manage and protect your personal data. Your privacy is of utmost importance to us, and we have built this policy in full compliance with applicable data protection regulations to ensure complete transparency about our data handling practices.

1. Information We Collect

We collect two broad categories of information from users who interact with our website: information you voluntarily provide to us, and information we automatically collect through our website operations.

1.1 Information You Provide Voluntarily

This refers to all data that you actively share with us when you use the features of our website, create an account, place an order, contact our support team, or participate in our promotional activities:

  • ‌Account Registration Data‌: When you create a “My Account” profile on our website, we collect your full name, email address, and password credentials to maintain your account. This information allows you to track your order history, save your preferred shipping addresses, manage payment methods, and access exclusive member-only offers on our new arrivals and top-selling kitchen textiles.
  • ‌Order and Transaction Data‌: When you complete a purchase on our website, we collect the full details of your order including the products you select (such as our Super Absorbent Cloths, Lint-free kitchen cloths, Rustic Burlap Style Table Runner sets, Wipeable Oilcloth Tablecloths, or any other items from our product catalog), billing address, shipping delivery address, telephone number, and payment information. We do not store full credit card details on our servers – all payment processing is handled through secure, PCI-DSS certified third-party payment providers.
  • ‌Communication Data‌: If you reach out to us via our “Contact” page, send an email to mossvei@bsdtextiles.com, or submit inquiries related to our products, shipping policies, return requests, or other customer support matters, we collect the content of your messages, your email address, and any additional personal details you choose to share in your correspondence. This helps us respond to your questions efficiently and resolve any issues you may encounter with your order or our products.
  • ‌Marketing Preference Data‌: If you opt in to receive our promotional newsletters, new product launch alerts, or information about limited-time discounts on our top-selling cleaning cloths, table linens, and kitchen accessories, we collect your email address and your stated preferences for the types of content you wish to receive.

1.2 Automatically Collected Information

When you browse our website www.bsdtextiles.com, our systems automatically collect certain technical information through cookies, web beacons, and similar tracking technologies to improve your browsing experience:

  • ‌Device and Technical Data‌: We collect information about the device you use to access our website, including your IP address, browser type and version, operating system, device type and model, unique device identifiers, and time zone settings. This information helps us ensure our website displays correctly across different devices, from desktop computers to mobile phones.
  • ‌Usage and Browsing Data‌: We collect data about your interactions with our website, including the pages you visit, the products you view in our “Shop” section, the links you click, the search terms you enter in our website search bar, the time and duration of your visits, and the pages that refer you to our site. This data allows us to understand how users navigate our store, which products generate the most interest, and how we can optimize our website layout to make it easier for you to find our high-quality kitchen and home textile products.
  • ‌Cookie Data‌: Our website uses first-party and essential cookies to keep your session active as you move between pages, maintain items in your Shop Cart, and remember your preferences when you return to our site. We also use analytical cookies to gather anonymized data about user traffic patterns, which helps us identify and fix technical issues on our platform.

2. How We Use Your Information

We only process your personal information for legitimate, clearly stated purposes that are directly related to operating our e-commerce platform and delivering you the best possible experience with BSD Textiles products. The primary ways we use your data include:

  • ‌Order Fulfillment and Transaction Processing‌: We use your order information, shipping address, and contact phone number to process your purchase, arrange for delivery of your ordered textiles to the location you specify, send you order confirmation emails, and provide you with tracking information once your shipment leaves our warehouse. If any issues arise with your order – such as a backordered product like our Dual Layer Heat Resistant Cooking Gloves or Extra Long Silicone Oven Mitts – we will use your contact information to notify you immediately.
  • ‌Website Functionality and Account Management‌: We use your account registration data to maintain your user profile, allow you to access your saved checkout preferences, view your past order history on our Checkout Page, and ensure you can seamlessly return to your saved cart across multiple browsing sessions.
  • ‌Customer Support and Service Delivery‌: We use your communication data to respond to your inquiries, troubleshoot product issues you may face, process your returns and refunds in line with our Refund and Returns Policy, and address any concerns you share about our products or services. Our goal is to resolve every customer query quickly, and your contact details allow our team to follow up with you as needed.
  • ‌Website Optimization and User Experience Improvement‌: The automatically collected usage and browsing data helps us identify which parts of our website users find most helpful, which pages have loading issues, and how we can reorganize our product categories (Cleaning Cloths, Table Placemats, Tablecloths, Heat Resistant Gloves) to make shopping more intuitive. This data also helps us identify new product types that our customers may be interested in adding to our new arrivals collection.
  • ‌Personalized Marketing and Promotional Communications‌: If you have given your explicit consent, we may use your email address to send you newsletters featuring our latest new soft cloth arrivals that make kitchen cleanup effortless, exclusive discounts on our top-selling kitchen cloths, announcements of seasonal product launches, and tips for caring for your cotton linen tablecloths, microfiber cleaning rags, and other BSD Textiles products. At any time, you can opt out of these marketing communications by clicking the unsubscribe link at the bottom of any promotional email, or sending a request to our contact email.
  • ‌Security and Fraud Prevention‌: We use your device data, IP address, and transaction history to monitor for unauthorized access to our website, detect fraudulent transaction attempts, and protect your personal and payment information from unauthorized use. This helps us keep your account secure and prevent any malicious activity that could compromise your data.
  • ‌Legal Compliance‌: We process your personal information as required by applicable laws, regulations, or valid legal process, such as responding to official government requests, fulfilling our tax reporting obligations for sales made through our website, and upholding our rights in case of disputes related to our terms of service.

3. Sharing Your Personal Information

We never sell your personal information to third parties for any reason. We only share your data with carefully selected third parties when it is strictly necessary to operate our business, fulfill your orders, or comply with legal obligations. The limited categories of third parties we may share your information with include:

  • ‌Trusted Service Providers‌: We share relevant information with third-party vendors who perform critical operational services on our behalf. This includes shipping and logistics partners who receive your delivery address and contact phone number to complete the delivery of your order; PCI-compliant payment processors who handle your payment details to securely process your transaction; website hosting and cloud service providers who store our website data on secure servers; and email service providers who manage the delivery of our order confirmation emails and promotional newsletters to you. All of these service providers are bound by strict data protection agreements that require them to safeguard your personal information and only use it for the specific purposes we authorize.
  • ‌Business Transfer Recipients‌: In the unlikely event that we undergo a merger, acquisition, sale of all or part of our company assets, or other corporate restructuring, your personal information may be transferred to the successor organization. We will ensure that any such transfer is done under strict data protection terms that maintain the security and confidentiality of your data, and we will notify you via prominent notice on our website of any change in ownership or data handling practices that materially affects your rights.
  • ‌Law Enforcement and Legal Authorities‌: We may disclose your personal information if we are required to do so by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, protect the safety of other users of our website, investigate fraud, or respond to a valid official legal request.
  • ‌Consented Third Parties‌: Outside of the scenarios listed above, we will never share your personal information with any external third party unless you have given us your explicit, written consent to do so for a specific purpose.

4. Data Retention Period

We do not keep your personal information for longer than is necessary to fulfill the exact purposes for which it was originally collected. The specific retention periods for different categories of your data are as follows:

  • ‌Order and Transaction Data‌: We retain your full order records, including purchase details, shipping information, and related transaction correspondence, for a period of 7 years after your order is completed. This allows us to comply with local tax and commercial record-keeping requirements, and also helps us assist you with any post-purchase warranty, return, or product support requests that may arise long after you receive your order.
  • ‌User Account Data‌: As long as you maintain an active account on our website www.bsdtextiles.com, we will retain your account profile information. If you choose to delete your account, we will securely erase all your personal account data from our active servers, except for the limited transaction records we are required to retain for legal and compliance purposes.
  • ‌Marketing Communication Data‌: We retain your email address on our marketing subscriber list until you choose to unsubscribe from our promotional emails, or until you request that we delete your contact information from our marketing database.
  • ‌Anonymized Usage and Analytics Data‌: The anonymized, non-personally identifiable browsing and website usage data we collect for site optimization purposes is retained for a maximum period of 24 months, after which it is aggregated and permanently depersonalized so it can no longer be linked back to any individual user.

Once the applicable retention period for your data expires, we will securely delete or irreversibly anonymize your personal information in line with our internal data security protocols.

5. Your Rights Over Your Personal Data

Under applicable data protection laws, you hold a number of clear rights over the personal information we hold about you. You can exercise any of these rights at no additional cost to you, by contacting us at our registered contact email mossvei@bsdtextiles.com, or reaching out to us at our physical mailing address: Boulevard Toluca AB 22, San Francisco Cuautlalpan, Naucalpan de Juárez, Estado de México, 53569, México, or calling us at +52 55 5003 1718.

Your rights include:

  • ‌Right of Access‌: You have the right to request a full copy of all the personal information we hold about you, and to receive a clear explanation of how we have been processing that data. We will provide this information to you within 15 business days of receiving your verified request.
  • ‌Right to Rectification‌: If you discover that any of the personal information we hold about you – such as your shipping address, email address, or contact phone number – is inaccurate or incomplete, you have the right to request that we correct that information immediately. You can also update most of these details directly from the “My Account” dashboard on our website at any time.
  • ‌Right to Erasure (“Right to be Forgotten”)‌: You have the right to request that we permanently delete all of your personal information from our systems, under circumstances including when the data is no longer necessary for the purposes we originally collected it for, when you withdraw your consent to our processing, or when you object to our processing and we have no overriding legitimate legal grounds to continue holding your data. We will process your erasure request within 30 business days, except where we are legally required to retain certain records for compliance purposes.
  • ‌Right to Restriction of Processing‌: You have the right to request that we temporarily pause the processing of your personal data, in scenarios where you contest the accuracy of the data, when you believe our processing is unlawful, when we no longer need the data for our original purposes but you require it for legal claims, or when you are waiting for verification of your objection to our processing activities.
  • ‌Right to Data Portability‌: You have the right to request that we provide all of your personal data that you have voluntarily provided to us, in a structured, commonly used, machine-readable format, so that you can transfer that data to another service provider of your choosing.
  • ‌Right to Object‌: You have the full right to object to our processing of your personal information for direct marketing purposes at any time, without needing to provide any specific reason. You can also object to our processing based on our legitimate business interests, and we will halt that processing unless we can demonstrate compelling, legally valid grounds that override your objection.
  • ‌Right to Withdraw Consent‌: At any point in time, if you have previously given us your consent to process your personal information for specific purposes, you are fully entitled to withdraw that consent. The withdrawal of consent will not affect the lawfulness of any processing we carried out before your withdrawal request.

To ensure that any request to exercise your data rights is being made by you and not an unauthorized third party, we may request a small amount of additional verification information from you to confirm your identity before we process your request. We will never ask you for sensitive payment details or government identification numbers for this verification process.

6. Data Security Measures

At BSD Textiles, we implement industry-standard, robust technical and organizational security measures to protect all of your personal information against unauthorized access, accidental loss, alteration, destruction, or misuse. These measures include:

  • End-to-end 256-bit SSL encryption across our entire website www.bsdtextiles.com, which ensures that all data transmitted between your browser and our servers – including your personal details and order information – is fully encrypted and cannot be intercepted by malicious third parties during transmission.
  • Role-based access control for all our internal team members: only a very limited number of authorized staff who need to access your personal data to fulfill their job functions (such as our customer support and order fulfillment teams) are granted access to your personal information, and all access activities are logged and monitored.
  • Regular security audits and vulnerability testing of our website infrastructure, performed by independent third-party cybersecurity experts, to identify and patch any potential security gaps before they can be exploited.
  • Secure, encrypted cloud storage for all our personal data records, with automatic off-site backups that are also protected with strong encryption, to prevent data loss in case of unexpected system failures.
  • Strict internal data handling policies that all our staff are required to complete annual training on, to ensure that every member of our team understands their obligations to protect customer privacy.

While we take every reasonable possible step to safeguard your personal information, no data transmission or storage system can be guaranteed to be 100% secure. In the very unlikely event that we detect a personal data breach that poses a significant risk to your rights and freedoms, we will notify you and the relevant data protection regulatory authority promptly, in full compliance with all applicable legal notification timelines.

7. Children’s Privacy

Our e-commerce website www.bsdtextiles.com is a general audience platform intended for use by adults who are of legal age to make commercial purchases. We do not knowingly collect any personal information from children under the age of 13. If you are a parent or legal guardian and you discover that your child has provided us with their personal information without your consent, please contact us immediately at mossvei@bsdtextiles.com. We will take immediate steps to securely delete that information from all our servers and systems as quickly as possible.

8. Third-Party Links

Our website may occasionally contain links to external third-party websites, such as social media platforms, trusted shipping partner websites, or related home and living content sites that we believe may be of interest to our customers. Please be aware that when you click on one of these links and navigate away from our website, this Privacy Policy no longer applies to those external sites. We have no control over the data handling practices and privacy policies of those third-party websites, and we strongly recommend that you review the privacy policy of every site you visit to understand how they collect and use your personal information. We take no responsibility for the content, privacy practices, or policies of any external third-party sites that are linked from our www.bsdtextiles.com platform.

9. Updates to This Privacy Policy

We reserve the right to update and revise this Privacy Policy from time to time to reflect changes in our business operations, new legal and regulatory requirements, or updates to our website features. When we make material changes to this policy, we will update the “Effective Date” posted at the top of this page, and we will post a prominent, visible notification on the homepage of www.bsdtextiles.com to inform you of the upcoming changes before they go into effect. We encourage you to revisit this page periodically to stay informed about how we are protecting your privacy. Your continued use of our website, placing orders, and interacting with our services after the revised policy comes into effect will constitute your acknowledgement and agreement to the updated terms of this Privacy Policy.

10. Contact Information for Inquiries, Concerns or Complaints

If you have any questions, comments, or concerns about this Privacy Policy, or about how we process and handle your personal information, you can reach out to our data protection team at any time through the following channels:

  • ‌Email Address‌: mossvei@bsdtextiles.com
  • ‌Physical Mailing Address‌: Corporación BSD Textiles, S.A. de C.V., Boulevard Toluca AB 22, San Francisco Cuautlalpan, Naucalpan de Juárez, Estado de México, 53569, México
  • ‌Contact Telephone Number‌: +52 55 5003 1718

We will respond to all legitimate privacy-related inquiries within 10 business days of receiving your message. If you are not satisfied with our response to your concern, you also hold the right to submit a formal complaint to the relevant data protection authority in your jurisdiction.

Thank you for trusting BSD Textiles with your home and kitchen textile purchases. We will always work to protect your privacy as carefully as we work to design and deliver the high-quality, lint-free, highly absorbent, durable and eco-friendly products that our brand is known for.